Customer Support

Satisfaction Guaranteed

Employees empowered with “make it right” customer directive
Our privacy guarantee to never sell, rent or share customer’s personal information with any nonaffiliated third party
Products and Services backed by a 100% Satisfaction Guarantee

Dedicated toll-free phone number reserved for you with multi-lingual capable call center
Single point of contact with dedicated specialists to handle the support of your customers
Utilizing the newest technology in call center ordering and delivery information through a state-of-the-art IVR system (Interactive Voice Response)
Dedicated team of in-bound and out-bound direct response associates fully trained on all aspects of your program
7 day a week ordering access: Monday through Friday, 7:00 AM – 9:00 PM CST; Saturday and Sunday, 8:30 AM - 5:00 PM
Acceptance and management of all payment methods: Visa^®, Mastercard^®, Discover^®, American Express^®, and personal check or money orders are accepted for mail in orders (Note: US Currency only)
On-line credit card verification in the Call Center and web ordering channel
Sales support team to research and process pending orders, e-mail correspondence and other customer contact

Phone and e-mail support
Order confirmation consisting of products ordered, value, estimated delivery and order number for easy reference
IT Help desk is available to our partners 24 hours a day, 7 days a week